Defining Visual User Interface Design Recommendations for Highway Traffic Management Centres

The design of traffic management systems is challenging because of the large amount of dynamic data which has to be analysed by operators. Systems have to be designed appropriately to enable operators to react efficiently and quickly. The following paper gives an overview of guidelines derived from empirical research in cognitive psychology and HCI. These guidelines specifically address the design of traffic management systems. The following topics seem to be especially relevant: visual perception, geographic data, perception of motion, monitoring of tasks and interaction. These guidelines can help to design usable and useful systems.