Q-mark model assessment using CBAM (cost benefit analysis method)

This paper presents assessment of processes in Q-mark based on CBAM (cost benefit analysis method). There are 5 main processes with 3 additional processes in Q-mark for quality of R&D projects. Among 8 processes assessment results, test management process and project execution management process are high priority for quality of R&D projects, otherwise, peer review process and project tailoring process are low priority. The Q-mark model has been adapted and improved continuously for quality upgrade of R&D projects, and customer satisfaction of products.