e Sayana: A web based clinic appointment system for MOH clinics in Sri Lanka

MOH Office is the preventive side Primary Health Care unit in Sri Lanka. It conduct varies clinics and health programs to reduce mortality and morbidity. Health promotion and preventive programs along with early and rapid access to treatment are all key factors to improve health sector. In MOH clinics the waiting time can be divided in to 3 types. Which are waiting time for registration, before consultation and after consultation. These are the indicators for one part of the service quality. Long waiting time for registration is more common feature in MOH clinics in SL. Waiting time after consultation is less in MOH clinics. This study mainly focuses on reducing the waiting time for registration.