DocumentCode :
3687657
Title :
Policymakers´ perspective towards e-Gov success: A potent technology for attaining Good Governance in Pakistan
Author :
M. Hamad Hassan;Jongsu Lee
Author_Institution :
Technology Management, Economics and Policy Program, Seoul National University, Seoul, South Korea
fYear :
2015
Firstpage :
272
Lastpage :
281
Abstract :
This techno-policy paper presents the policymakers´ perspective towards the relative importance of the critical success factors (CSFs) that are paramount for the e-Government (e-Gov) success in Pakistan. We proposed a novel policy framework for the e-Gov success in Pakistan by deploying the CSFs and Analytic Hierarchy Process (AHP) approach. We conducted an official survey of all the policymakers and stakeholders, who are engaged in consulting, developing, implementing, promoting, and using the e-Gov programs in Pakistan. The empirical results indicate that the CSFs main-categories: Governance, Management, and Resources are relatively more important than the Socio-Economics. Further, the CSFs sub-categories: Political, Managerial, Legislative, Non-Technical, and Technical are relatively more important than Social, Economic, and Scope. Finally, the CSFs: Political Stability, Managerial Strategy, ICT Policies, Funding, Portal Technology, Education & Skills, Cost, and Autonomy are the most important factors to achieve their respective CSFs sub-categories, which ultimately affect the e-Gov success in Pakistan. This empirical study presents valuable policy implications and recommendations to the GOP, its policymakers and stakeholders - who are striving hard for the e-Gov success in Pakistan since 2000. Our study can pave the way forward to attain the Good Governance in Pakistan.
Keywords :
"Economics","Electronic government","Bibliographies","Analytic hierarchy process","Stakeholders"
Publisher :
ieee
Conference_Titel :
Digital Information Processing and Communications (ICDIPC), 2015 Fifth International Conference on
Type :
conf
DOI :
10.1109/ICDIPC.2015.7323041
Filename :
7323041
Link To Document :
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