Evaluation Process Model of the Software Product Quality Levels

Nowadays, software industry is still facing many problems in controlling and evaluating software product quality. One of the primary reasons for this is that except for the lack of an objective software product quality assessment model, software organizations do not have a well-defined mechanism for measuring the quality attributes and further evaluating the level of software product quality. This paper proposes a process model for evaluating the level of software product quality, which is based on the International Standard ISO/IEC 14598 - Software Product Evaluation. The proposed process model can generate a tailored software product quality evaluation model based on the types of information systems. Accordingly, the required software measures are collected and further analyzed for providing feedback to improve the software product quality. It can help software development organizations establish their own evaluation models of the software product quality level and thus serve as an agreement of the requirement of software product quality.