Identification of characteristics of government web sites for effective service

Government web site service is a subject which requires a great amount of local knowledge in order to implement successfully. A government web site model which has been successfully implemented in another country may not be directly applicable to a Sri Lankan environment without making the required adjustments. In the Sri Lankan context, locally generated knowledge on the field of government web services is lacking. This has resulted in slower progress in local government web site development. In order to address the above void, this research has built a model with the help of previous researches which consists of six variables. During the research the importance of each of those variables towards the sustainable development of Sri Lankan government web sites will be checked.