A Novel Group Decision Making Method to Overcome the Web 2.0 Challenges

With the appearance of Web 2.0 technologies, the way Internet is conceived has dramatically changed. Internet users have begun to perform a more active role in providing and sharing the information available on the Web. Thanks to mobile technologies, users can access the Internet from their smartphones at any time, independently of their location. Moreover, users gather in communities where they can communicate and share information. These communities can hold a high number of people and, consequently, a large amount of information need to be managed. Nevertheless, as the information tends to be disorganized, it is difficult for users to manage them properly to make the most of it. Therefore, there is a necessity of tools that can help users to organize and manage in a proper way the large amount of available information. In this paper, we propose the use of a novel group decision making approach to allow a high number of people to communicate among themselves and reach conclusions in a regulated way. As a high amount of people usually implies too much information, we propose the use of Fuzzy Ontologies as a way to deal with it in an organized way.