• DocumentCode
    3728616
  • Title

    Images processing of facial expression to predict the customer opinion towards a product

  • Author

    Anneke Annassia Putri Siswadi;Adang Suhendra;Astie Darmayantie

  • Author_Institution
    Dept. Information Technology, Gunadarma University, Depok, Indonesia
  • fYear
    2015
  • Firstpage
    109
  • Lastpage
    112
  • Abstract
    Product images in market could be depend on customer opinion towards the product. The customer opinion describes the customers´ needs, therefore before the product is launched to public, it could be important to have customer observations in order to know what kind of product that customers´ needs. A method to find the customers´ needs is learning the costumer behaviours through their visual respons such as facial expression from the input of product´s visualization. This research implements digital image processing to predict customers (as users) opinion, whether they like or dislike the product based on user´s facial expression and user focus. The images of face features and skin are sparated using brightness segmentation and determining the keypoints for each face features. The sequeence of keypoints movement predicts user facial expression and user focus. The combination of these results gives an output for user opinion prediction.
  • Keywords
    "Information and communication technology","Decision support systems"
  • Publisher
    ieee
  • Conference_Titel
    Information & Communication Technology and Systems (ICTS), 2015 International Conference on
  • Print_ISBN
    978-1-5090-0095-1
  • Type

    conf

  • DOI
    10.1109/ICTS.2015.7379881
  • Filename
    7379881