Explore the effects of interfirm cooperation and collaboration between supply chain integration and service innovation performance

This paper examines the impact of key supplier and buyer integration activities as product co-design and information sharing with supplier and buyers as well as their impact on service innovation performance. It contributes to existing studies by asking how such integration activities affect service innovation performance in both direct and indirect ways. Among a sample of 215 logistics service firms in Taiwan by the questionnaires survey were collected, the principle findings indicate that the supply chain integration are positively related to the interfirm cooperation and collaboration. Product co-design and information sharing are also important in interfirm cooperation and collaboration activities with supplier and buyer. More importantly the data show that the interfirm cooperation and collaboration with supplier and buyer have the significant effect on the relationship between supply chain integration and service innovation performance. We hope these results have implications for both education and practice.