Value-based information technology governance quality assessment: Systematic mapping study

The characteristics of a value-based quality system as part of the state of the art of Government Information Technology (GoIT), are a challenge for those who study these topics and propose the existence of a systematic and comprehensive mechanisms for quality assessment. In order to identify and classify the existing of empirical studies in the field of a value-based quality assessment for GoIT, a systematic mapping was proposed for studies that guide the development of this work. The method to be used to perform a specific systematic mapping, is used to reduce of biased results. Therefore, as a result of this research, the steps taken for mapping are described. From the 220 papers identified with different academic search engines, 14 were selected for compliance, and classified according to their type and contribution. The studies show that value-based quality evaluation in the context of GoIT seems to be an area that provides opportunities for further investigation and assessment for quality criteria focused on value.