Reacquiring business information from web communities

Summary form only given. The need to effectively acquire knowledge for exploration, analysis, and reporting from a variety of sources has increased with the shift to a knowledge based economy. Business intelligence systems are information technology systems designed to meet the requirements of knowledge workers. In this paper, we consider the prospect that organizations need to re-examine their approaches to generating and gathering business information. We look at the technical and behavioral issues involved in generating, filtering, processing, and disseminating business information from web sources. We focus on fostering the creation of information from web communities. We examine a variety of models for using the Internet to gain an understanding of business needs and relate the technical requirements to behavioral issues that need to be considered in order to effectively implement technology in the organization. Effective implementation of these technologies will help position the organization strategically and help it to manage change effectively