DocumentCode
375277
Title
Knowledge management benchmarking for organizations with and without ISO-9000 certificate in the period of organizational transition
Author
Todorovska, Violeta ; Polenakovik, Radmil ; Kralev, Todor
Author_Institution
Univ. ´´sts. Cyril & Methodius, Macedonia
Volume
1
fYear
2001
fDate
2001
Abstract
Summary form only given, as follows. After the process of education for quality managers and auditors and ISO 9000 certification, research was performed to see the results in the fields of human resource management, information management, organizational learning and knowledge management
Keywords
ISO standards; certification; knowledge engineering; management education; management of change; ISO 9000 certification; change management; human resource management; information management; knowledge management; knowledge management benchmarking; organizational learning; organizational transition period; quality auditors education; quality managers education; Certification; Human resource management; Information management; Knowledge management; Quality management;
fLanguage
English
Publisher
ieee
Conference_Titel
Management of Engineering and Technology, 2001. PICMET '01. Portland International Conference on
Conference_Location
Portland, OR
Print_ISBN
1-890843-06-7
Type
conf
DOI
10.1109/PICMET.2001.952131
Filename
952131
Link To Document