• DocumentCode
    375277
  • Title

    Knowledge management benchmarking for organizations with and without ISO-9000 certificate in the period of organizational transition

  • Author

    Todorovska, Violeta ; Polenakovik, Radmil ; Kralev, Todor

  • Author_Institution
    Univ. ´´sts. Cyril & Methodius, Macedonia
  • Volume
    1
  • fYear
    2001
  • fDate
    2001
  • Abstract
    Summary form only given, as follows. After the process of education for quality managers and auditors and ISO 9000 certification, research was performed to see the results in the fields of human resource management, information management, organizational learning and knowledge management
  • Keywords
    ISO standards; certification; knowledge engineering; management education; management of change; ISO 9000 certification; change management; human resource management; information management; knowledge management; knowledge management benchmarking; organizational learning; organizational transition period; quality auditors education; quality managers education; Certification; Human resource management; Information management; Knowledge management; Quality management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management of Engineering and Technology, 2001. PICMET '01. Portland International Conference on
  • Conference_Location
    Portland, OR
  • Print_ISBN
    1-890843-06-7
  • Type

    conf

  • DOI
    10.1109/PICMET.2001.952131
  • Filename
    952131