Developing an enterprise collaboration maturity model: Research challenges and future directions

The Internet is undoubtedly permeating and transforming all aspects of our economies and societies. It is a remarkable catalyst for creativity, collaboration and innovation and more broadly for the development of our economies and societies [ERCIM, 2009]. In this context, collaboration and interoperability are pervasive subjects today as organizations strive to achieve competitive advantage in the global market fostered by the development of the new economies of scale. In the COIN IP project [IST-216256], a strategy based on readiness assessment to adopt best collaboration and interoperability practices has been implemented following the maturity models approach. The aim of this paper is to present a methodology inspired on maturity models. This methodology shows the approach used to assess organizations on their readiness for collaboration and interoperability and to guide those organizations to adopt best practices for collaboration and interoperability in networked environments.