Enhancing QOS and QOE using big data in IPTV domain

Big Data analytics has brought remarkable difference in the way businesses are operating these days. IPTV service providers are also looking for ways to augment the value of their offerings by using the power of Big Data Analytics. For IPTV Service Providers, Enhancing Quality of Service (QoS) and Quality of Experience (QoE) are some of the crucial areas which always have significant scope of improvement. These can be directly related to higher customer satisfaction and subsequently to the revenues. Using Big Data Analytics, IPTV Service Providers can anticipate several risks and observe user behavior. This can help the Service Providers to take proactive/appropriate actions which leads to better QoS and QoE.