Title :
Understanding and selecting knowledge management systems for a health information provider
Author_Institution :
Sch. of Inf. Manage. & Syst., Monash Univ., Melbourne, Vic., Australia
Abstract :
In the current market, there is a proliferation of knowledge management software (KMS) solutions. This paper discusses issues concerned with selecting such a system to support knowledge workers. Soft systems methodology (SSM) and SISTeM (Soft Information Systems and Technologies Methodology) Cycle 1 were used as problem-solving approaches within an action research framework to analyse KMS issues, human-computer interaction and the development of criteria for selecting a system. Selection criteria for KMSs are then outlined and applied to a case study in evidence-based health care.
Keywords :
health care; interactive systems; medical information systems; problem solving; software selection; user interfaces; SISTeM Cycle 1; Soft Information Systems and Technologies Methodology; case study; evidence-based health care; health information provider; human-computer interaction; knowledge management systems selection criteria; knowledge workers; problem solving; research framework; soft systems methodology; Context-aware services; Control systems; Health information management; Hospitals; Human computer interaction; Knowledge management; Medical services; Organizing; Problem-solving; Usability;
Conference_Titel :
System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on
Print_ISBN :
0-7695-1435-9
DOI :
10.1109/HICSS.2002.993944
