A model for selecting CSCW technologies for distributed software maintenance teams in virtual organisations

Author

Tjortjis, Christos ; Dafoulas, George ; Layzell, Paul ; Macaulay, Linda

Author_Institution

Dept. of Comput., UMIST, UK

fYear

2002

fDate

2002

Firstpage

1104

Lastpage

1108

Abstract

Software maintenance, just like any other software engineering activity, is being conducted in an increasingly distributed manner by teams which are often virtual. This paper critically reviews existing models for virtual organisations, investigates issues affecting distributed software maintenance teams (DSMT) and proposes a model for selecting the appropriate computer supported cooperative work (CSCW) and groupware tools and technologies in order to facilitate communication and resource allocation for DSMT. This model builds on current theories, classifications and major concepts in the area of CSCW and advances the way DSMT are perceived. This theoretical model is yet to be empirically evaluated and enriched so that it includes workflow management systems.

Keywords

groupware; resource allocation; software development management; software maintenance; CSCW; computer supported cooperative work; distributed software maintenance teams; groupware; resource allocation; software engineering; virtual organisations; Appropriate technology; Collaborative software; Collaborative work; Communications technology; Distributed computing; Information technology; Resource management; Software engineering; Software maintenance; Workflow management software;

fLanguage

English

Publisher

ieee

Conference_Titel

Computer Software and Applications Conference, 2002. COMPSAC 2002. Proceedings. 26th Annual International

ISSN

0730-3157

Print_ISBN

0-7695-1727-7

Type

conf

DOI

10.1109/CMPSAC.2002.1045157

Filename

1045157