Inclusion chain design through ICT

To design enterprises for all, individual inclusion processes must be detailed to assess precisely special needs for people to be employed. To construct an inclusion chain based on information and communication technologies, we tried to apply classical tools used in an industrial context, like GRAI-nets. Supported by several European projects, our initiative has managed to build rapidly a new type of enterprise: Inter@ctifs.Services which employs thirty handicapped or disadvantaged persons. First, this paper gives the ethical and technical principles followed. Then, the notion of individual process is used to describe the class of processes supported by the inclusion chain. Finally, we explain the method used to design and implement this new type of enterprise where disabled people can work normally. Inclusion chain concept is at the centre of a new European Project, named SINAPSE.