Title :
Quantitative methodology for BPR
Author :
Zhou, Yonghua ; Chen, Yuliu
Author_Institution :
Dept. of Autom., Tsinghua Univ., Beijing, China
Abstract :
The successful implementation of business process reengineering (BPR) requires beforehand quantitative analysis about the effectiveness and efficiency after reengineering so that the reengineering risk can be prevented. In this paper, a quantitative analysis framework is outlined for BPR that integrates quality function deployment (QFD), activity based evaluation (ABE), evaluation-based business process assignment (EBPA), and multi-criteria decision-making (MCDM).
Keywords :
business data processing; decision making; quality management; systems re-engineering; BPR; activity based evaluation; business process reengineering; evaluation-based business process assignment; multi-criteria decision-making; quality function deployment; quantitative analysis framework; quantitative methodology; reengineering risk; Automation; Business process re-engineering; Companies; Concrete; Continuous improvement; Costs; Employee rights; Quality function deployment; Risk analysis; Velocity measurement;
Conference_Titel :
Systems, Man and Cybernetics, 2002 IEEE International Conference on
Print_ISBN :
0-7803-7437-1
DOI :
10.1109/ICSMC.2002.1176099
