The seven habits of highly effective programs - practices you need to change your organization with information technology

Organizations strive to change and improve themselves to sustain competitive advantage. In many cases, these changes are enabled and underpinned by information technology. The implementation of IT-enabled change is challenging for all organizations. This paper examines seven habits that change leaders can develop in their IT-enabled change programs to increase their chances of success: lead and manage the change, focus on processes, implement the right system, give people the skills to succeed, manage the program effectively, build a good relationship with suppliers and communicate. The paper is of interest to program managers running IT-enabled change programs in technology companies, and executives who need to initiate and sponsor them.