Analysing network enabled capability in civilian work domains: a case study from air traffic control

In this paper we elaborate on a new approach to distributed cognition that reveals the properties and characteristics of network enabled capability (NEC) as they relate to a civilian example of C4I, namely air traffic control (ATC). The methodology and results are founded on a network based paradigm and we demonstrate how this enables us to observe and understand the emergent properties of this complex system of interacting parts. In so doing we contribute to our wider goal of improving human factors integration (HFI).