• DocumentCode
    449976
  • Title

    Antecedents of Business Process Outsourcing in Manufacturing Plants

  • Author

    Bardhan, Indranil R. ; Whitaker, Jonathan ; Mithas, Sunil

  • Author_Institution
    University of Texas at Dallas
  • Volume
    8
  • fYear
    2006
  • fDate
    04-07 Jan. 2006
  • Abstract
    between investments in information technology, manufacturing plant strategies and their impact on business process outsourcing (BPO) in manufacturing plants. Using survey data from US manufacturing plants, we develop a theoretical framework for studying the antecedents of BPO at the plant level. Our analysis suggests that the level of information technology (IT) investments, as a percentage of plant sales, is positively associated with the outsourcing of plant production activities. We also find that plants with higher levels of in-house software infrastructure are less likely to outsource plant support business processes. Furthermore, we find that plant manufacturing strategies and other plant-specific characteristics, such as production volume and the degree of worker unionization, also have a significant impact on the types of business processes that are outsourced. Managerial and research implications of our research into the antecedents of BPO are summarized.
  • Keywords
    Business process outsourcing; IT infrastructure; plant performance; plant strategy; Costs; Econometrics; Information analysis; Information systems; Information technology; Investments; Manufacturing processes; Marketing and sales; Outsourcing; Production; Business process outsourcing; IT infrastructure; plant performance; plant strategy;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    System Sciences, 2006. HICSS '06. Proceedings of the 39th Annual Hawaii International Conference on
  • ISSN
    1530-1605
  • Print_ISBN
    0-7695-2507-5
  • Type

    conf

  • DOI
    10.1109/HICSS.2006.62
  • Filename
    1579633