Cognitive-Based Rules as a Means to Select Suitable Groupware Tools

Global software development projects have to deal with a variety of challenges with respect to communication and control. For this reason, processes that are crucially based on communication, such as requirement elicitation, have to be specially rethought to minimize critical situations. As requirement elicitation is a human-centred process, we propose using techniques from the field of cognitive psychology to define a new approach towards it. In short, we intend to reduce problems in communication by selecting a suite of elicitation techniques and groupware tools, according to stakeholders´ preference in styles. In this article we introduce our approach and show the generation process of a set of preference rules of groupware tools