• DocumentCode
    466345
  • Title

    Utilizing Real-Time Outage Data for External and Internal Reporting

  • Author

    Frost, Keith

  • Author_Institution
    Exelon Energy Delivery, Oakbrook Terrace, IL
  • fYear
    2007
  • fDate
    24-28 June 2007
  • Firstpage
    1
  • Lastpage
    2
  • Abstract
    This paper describes various uses for real-time outage information by electric utilities and their customers. With today´s focus on customer satisfaction, this information is useful for both internal and external purposes.
  • Keywords
    power distribution reliability; power system restoration; customer satisfaction; electric utilities; external reporting; internal reporting; power distribution reliability; real-time outage data utilization; real-time outage information; Customer satisfaction; Customer service; Large-scale systems; Personnel; Power distribution; Power industry; Power system reliability; Real time systems; Statistical distributions; Storms; Power distribution reliability; Real time systems; Reliability; Statistics;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Power Engineering Society General Meeting, 2007. IEEE
  • Conference_Location
    Tampa, FL
  • ISSN
    1932-5517
  • Print_ISBN
    1-4244-1296-X
  • Electronic_ISBN
    1932-5517
  • Type

    conf

  • DOI
    10.1109/PES.2007.386159
  • Filename
    4275925