DocumentCode :
466345
Title :
Utilizing Real-Time Outage Data for External and Internal Reporting
Author :
Frost, Keith
Author_Institution :
Exelon Energy Delivery, Oakbrook Terrace, IL
fYear :
2007
fDate :
24-28 June 2007
Firstpage :
1
Lastpage :
2
Abstract :
This paper describes various uses for real-time outage information by electric utilities and their customers. With today´s focus on customer satisfaction, this information is useful for both internal and external purposes.
Keywords :
power distribution reliability; power system restoration; customer satisfaction; electric utilities; external reporting; internal reporting; power distribution reliability; real-time outage data utilization; real-time outage information; Customer satisfaction; Customer service; Large-scale systems; Personnel; Power distribution; Power industry; Power system reliability; Real time systems; Statistical distributions; Storms; Power distribution reliability; Real time systems; Reliability; Statistics;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Power Engineering Society General Meeting, 2007. IEEE
Conference_Location :
Tampa, FL
ISSN :
1932-5517
Print_ISBN :
1-4244-1296-X
Electronic_ISBN :
1932-5517
Type :
conf
DOI :
10.1109/PES.2007.386159
Filename :
4275925
Link To Document :
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