DocumentCode
470028
Title
The role of EDM in information management within SMEs
Author
Borglund, Erik A M ; Sundqvist, Anneli
Author_Institution
Mid Sweden Univ., Sundsvall
Volume
1
fYear
2007
fDate
28-31 Oct. 2007
Firstpage
31
Lastpage
36
Abstract
Electronic document management (EDM) is a new form of information management. EDM is described to have certain business values in organizations, but no research has been found about EDM and Small and Medium sized Enterprises (SME). In this paper we present an ongoing investigation in two SMEs guided by the following research questions: "How are electronic documents used in the SMEs? "and "What are the business needs of the SMEs, and how do they correspond with stated EDM business values?". The study was carried out as two qualitative case studies in two SMEs in the north of Sweden. The results show that the business need for an SME corresponds with the business values of EDM. Yet is management of electronic document too dependent on individuals\´ competence, very complex when many systems are involved, and the context where the document is created is not preserved. There is also an emergent need for an organization-specific classification scheme to enable information sharing between systems.
Keywords
business data processing; document handling; EDM; SME; business; electronic document management; information management; information sharing; medium enterprises; organization-specific classification scheme; small enterprises; Business communication; Context; Databases; Economics; Humans; Information management; Management information systems; Memory management; Region 5; Vehicles;
fLanguage
English
Publisher
ieee
Conference_Titel
Digital Information Management, 2007. ICDIM '07. 2nd International Conference on
Conference_Location
Lyon
Print_ISBN
978-1-4244-1475-8
Electronic_ISBN
978-1-4244-1476-5
Type
conf
DOI
10.1109/ICDIM.2007.4444196
Filename
4444196
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