A UK company case study in the use of Value Chain analysis and process mapping for organisational change

The rationale for this paper is to show how identifying the everyday business process activities of an organization using process mapping techniques and combining these with value chain analysis can identify and provide a means for organizations to ldquoscorerdquo their current business activities on a score grid. This allows the implementation of successive organizational changes to each of the process that have been identified, in order for the organization to become more efficient and therefore more competitive in todaypsilas aggressively competitive market place. The scoring method is a generic framework which can be applied to any organization in order to provide quantifiable data to prove or disprove organizational changes made to the business.