Design of a cooperative organization for a machine´s life cycle based service provision

Since the industrial market has developed largely from national into international, the products from mass production to customized individual production, as well as the customer requirements, which have changed from cost-driven to availability-driven, certain circumstances can be figured out. The enterprises are partly forced to pay attention to the life cycle of machines. On that account, the industrial service is becoming more and more important for customers and enterprises in order to enhance the machine´s availability.