• DocumentCode
    479626
  • Title

    Building trust in business-to-business electronic marketplaces

  • Author

    Wang, Shan

  • Author_Institution
    Renmin Univ. of China, Beijing
  • Volume
    1
  • fYear
    2008
  • fDate
    12-15 Oct. 2008
  • Firstpage
    700
  • Lastpage
    705
  • Abstract
    Although the concept of trust has been studied in many areas, the trust building strategies of business to business electronic marketplaces are not well studied. This paper analyzed the impact of B2B EMs on trust, and proposed a three dimensional trust building strategy for EMs, including inter-organizational trust between intermediaries and participants, between buyers and sellers, and man machines trust between precipitants and servers. This paper has important managerial implications for B2B EM operators.
  • Keywords
    electronic commerce; security of data; business-to-business electronic marketplaces; inter-organizational trust; three dimensional trust building strategy; Certification; Companies; Consumer electronics; Costs; Electronic commerce; Investments; Man machine systems; Risk analysis; Supply chains; Switches; B2B electronic marketplaces; Inter-organizational trust; man machine trust;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Operations and Logistics, and Informatics, 2008. IEEE/SOLI 2008. IEEE International Conference on
  • Conference_Location
    Beijing
  • Print_ISBN
    978-1-4244-2012-4
  • Electronic_ISBN
    978-1-4244-2013-1
  • Type

    conf

  • DOI
    10.1109/SOLI.2008.4686488
  • Filename
    4686488