A Study on Customer Individual Demand-Oriented Networked Manufacturing System

The networked manufacturing system oriented customer aims to meet customerpsilas individual demands. From the evaluation of CSI (customer satisfaction index), customer individual demands can be analyzed. The method of case-based reasoning (CBR) was used to evaluate CSI. The proposed method involves establishing source cases warehouse, describing historic CSI, and retrieving the source case for the target case by calculating similarity degree. The NMS (networked manufacturing system) can be developed oriented customer individual demands after CSI evaluation. The NMS has a three-tier architecture: customer server-web server-logic server. It was developed under the mode of MVC (model-view-control), and techniques such as Javascript, JSP, SQL server 2000 were used. The NMS realizes two functions which are customization and cooperative design.