ANN-Based Service Level Control in Cluster Supply Chain

As the online use of inventory data becomes available with the development of e-commerce technology, it is now possible to monitor the performance measures in a timely fashion in recent cluster supply chain management. Online monitoring of the customer service level is important for cluster supply chain management. Thus one new method that the closed loop based control is applied in cluster supply chain was proposed to keep revising the operation policy to reach a target service level. A closed loop supply chain control based direct neural network controller was exerted to maintain the target only by using the actual ones measured online. Simulation based experiments were comparatively performed to test the performance of the controller in two cases of cooperation and non-cooperation between supply chains.