Title :
Customer Information Systems - Time for a Fresh Approach?
Abstract :
The following topics were discussed: passenger information over the ages; our modern electronic dystopia; a personal view of a passenger´s information; systems engineering for optimal design; challenges for systems engineers.
Keywords :
customer satisfaction; rail traffic; railways; systems engineering; traffic information systems; customer information systems; rail travel; systems engineering;
Conference_Titel :
Railway Customer Information Systems, 2008 IET Seminar on
Conference_Location :
York
Print_ISBN :
978-1-84919-006-0
