DocumentCode
484748
Title
Customer Information Systems - Time for a Fresh Approach?
Author
Silmon, J.
fYear
2008
fDate
18-18 Nov. 2008
Firstpage
1
Lastpage
32
Abstract
The following topics were discussed: passenger information over the ages; our modern electronic dystopia; a personal view of a passenger´s information; systems engineering for optimal design; challenges for systems engineers.
Keywords
customer satisfaction; rail traffic; railways; systems engineering; traffic information systems; customer information systems; rail travel; systems engineering;
fLanguage
English
Publisher
iet
Conference_Titel
Railway Customer Information Systems, 2008 IET Seminar on
Conference_Location
York
ISSN
0537-9989
Print_ISBN
978-1-84919-006-0
Type
conf
Filename
4780166
Link To Document