• DocumentCode
    484748
  • Title

    Customer Information Systems - Time for a Fresh Approach?

  • Author

    Silmon, J.

  • fYear
    2008
  • fDate
    18-18 Nov. 2008
  • Firstpage
    1
  • Lastpage
    32
  • Abstract
    The following topics were discussed: passenger information over the ages; our modern electronic dystopia; a personal view of a passenger´s information; systems engineering for optimal design; challenges for systems engineers.
  • Keywords
    customer satisfaction; rail traffic; railways; systems engineering; traffic information systems; customer information systems; rail travel; systems engineering;
  • fLanguage
    English
  • Publisher
    iet
  • Conference_Titel
    Railway Customer Information Systems, 2008 IET Seminar on
  • Conference_Location
    York
  • ISSN
    0537-9989
  • Print_ISBN
    978-1-84919-006-0
  • Type

    conf

  • Filename
    4780166