Issues of Modern Quality Assurance Management

Quality assurance must be the key complement to current technological development. However, the consensus is that top-level managers are not committed to implementation of quality assurance programs. Discussion should focus on issues of modern quality assurance management for the military communications environment. Four invited papers are delivered: (1) C. G. Manak, on software quality assurance; (2) S. B. Liebesman, on the cost of poor quality; (3) W. F. Trezenka, on reliability and customers; and (4) K. Dey and M. Hartz, on practical considerations of statistical process control and reliability.