A generic model for NFC-based mobile commerce

Near Field Communication is a short-range wireless communication technology. The majority of handset manufacturers showed interests in it and invested in developing NFC-enabled devices. Several NFC trials and researches have been launched all over the world. However, these trials only used NFC-enabled handset as a contactless smart card. It did not really reveal the ability of NFC technology. In order to adapt to the verity of commerce process for NFC-based mobile environment, we propose a generic model for NFC-based mobile commerce (NMC). The model characterizes the issues and technologies involved in the processes, including service initialization, ordering, payment, shipping/collection, loyalty management, and customer service. Based on NMC model, we implement in a traditional meal service to verify the feasibility and flexibility of the model.