An Integrated Service Management Platform Based on On-Line Charging

The integration management of different service platforms is one of the key points that the telecom operators should consider in their periods of lean operation because it supplies a solution to improve their service supplying ability, to realize the optimal use of every kinds of resource and to improve the quality of customer service. But itpsilas not easy because the operation environment is complex and too many factors need to be considered. This paper presents a model of platform based on on-line charging to realize the real time integrated management of services with respect to the benefits of different partner such as network operator, service provider, content provider, platform operator and customers. By this model, the following problems are solved: the integration of CP/SP management, the integrated management of product and their life circle, the integrated management of customer information. Furthermore, it makes it feasible for prepaid customers to use different types of services, and also realizes the services convergence and charging convergence within one session, at the same time, it makes it possible for the customers to use services seamlessly in the roaming status.