A Method for Selecting ERP System Based on Fuzzy Set Theory and Analytical Hierarchy Process

Author

He, Lan ; Li, Congbo

Author_Institution

Coll. of Electron. Inf. Eng., Chongqing Univ. of Sci. & Technol., Chongqing, China

Volume

1

fYear

2009

fDate

19-21 May 2009

Firstpage

329

Lastpage

332

Abstract

Enterprise resource planning (ERP) system can significantly improve future competitiveness and performance of a company, but it is also a critical investment and has a high failure probability. Thus, selecting an appropriate ERP system is very important. A method for selecting ERP system is proposed based on fuzzy set theory and analytical hierarchy process (AHP). The evaluation criteria system, including vendor brand, quality, price and service, is constructed, a multi-criteria decision-making model is formulated and the solution process is introduced in detail, that is, AHP is used to identify the weights of the criteria and fuzzy set theory is used to deal with the fuzzification of the criteria. An application example of ERP system selection demonstrates the feasibility of the proposed method.

Keywords

decision making; enterprise resource planning; fuzzy set theory; pricing; ERP system; analytical hierarchy process; enterprise resource planning; evaluation criteria system; fuzzy set theory; multicriteria decision making model; price; quality; service; vendor brand; Companies; Costs; Decision making; Enterprise resource planning; Failure analysis; Fuzzy set theory; Information analysis; Intelligent systems; Quality function deployment; Software quality; Analytical hierarchy process; Enterprise resource planning; Fuzzy set theory; Selection;

fLanguage

English

Publisher

ieee

Conference_Titel

Intelligent Systems, 2009. GCIS '09. WRI Global Congress on

Conference_Location

Xiamen

Print_ISBN

978-0-7695-3571-5

Type

conf

DOI

10.1109/GCIS.2009.26

Filename

5208964