Enterprise architecture: A framework supporting organizational performance analysis

Enterprise Architecture is a model-based approach to business-oriented IT management. To promote good IT decision making, an enterprise architecture framework needs to explicate what kind of analyses it supports. It is desirable to create enterprise architecture models based on metamodels that support well-defined analyses. In this paper we use enterprise models to analyze the performance of the maintenance organization. A set of performance indicators from the area is presented in the shape of an extended influence diagram. An example illustrates that the theory-based metamodel does support organizational performance analysis.