Title :
Benchmarking and balanced scorecard: Case study of the Brazilian electricity distribution sector
Author :
Pelegrini, Marcelo Ap. ; Borger, Fernanda G. ; Anuatti Neto, Francisco ; Tahan, Carlos M.V.
Author_Institution :
Sinapsis Inova????o em Energia - Brazil
Abstract :
This paper explores one aspect of the benchmarking program that has been developed by the Brazilian Electrical Energy Distribution Companies Association (ABRADEE) at the Institute of Economic Research Foundation (FIPE). It presents the methodology adopted in the choice of information to be used as a benchmark. The methodology developed is a combination of the concepts of benchmarking and balanced scorecard.
Conference_Titel :
Electricity Distribution - Part 1, 2009. CIRED 2009. 20th International Conference and Exhibition on
Conference_Location :
Prague, Czech Republic
Print_ISBN :
978-1-84919126-5
