Title :
Mobile Services Acceptance Project Evaluation by Consumer: Toward an Integrated View
Author :
Hao, Cao ; Jianxin, You ; Quan, Sun
Author_Institution :
Sch. of Econ. & Manage., Tongji Univ., Shanghai, China
Abstract :
This research briefly introduces the theory of planned behavior and the technology acceptance model, extends the technology acceptance model with perceived credibility based on the mobile services´ characteristics. An integrated technology acceptance model, which comes from the theory of planned behavior and the improved technology acceptance model, is used to identify the factors that affect consumer intention to use mobile services. The results generated by structural equation model indicate that the integrated technology acceptance model has significant effect on explaining behavioral intention to use mobile services.
Keywords :
consumer behaviour; customer satisfaction; electronic commerce; mobile computing; technology management; integrated technology acceptance model; mobile services acceptance project evaluation; structural equation model; theory of planned behavior; Communication industry; Electronic mail; Information security; Internet; Project management; Protection; Software engineering; Technological innovation; Technology management; Telecommunications; Behavioral Intention to Use; Mobile Services; Technology Acceptance Model;
Conference_Titel :
Software Engineering, 2009. WCSE '09. WRI World Congress on
Conference_Location :
Xiamen
Print_ISBN :
978-0-7695-3570-8
DOI :
10.1109/WCSE.2009.325