DocumentCode
506999
Title
User Satisfaction Evaluation of GPRS Network Using PCA
Author
Chen, Xiaohui ; Wang, Weidong ; Wei, Guo
Author_Institution
Sch. of Inf. Sci. & Technol., Univ. of Sci. & Technol. of China, Hefei, China
Volume
3
fYear
2009
fDate
14-16 Aug. 2009
Firstpage
612
Lastpage
616
Abstract
In this paper, we proposed a new approach, based on principal component analysis (PCA), to evaluate user satisfaction of packet service in GPRS network. Based on our experiment, correlations between different QoS parameters are provided. At the same time, a PCA based user satisfaction factor is defined which reflects the user experience.
Keywords
customer satisfaction; packet radio networks; principal component analysis; quality of service; GPRS network; PCA; QoS; packet service; principal component analysis; user satisfaction evaluation; Data mining; Fuzzy systems; Ground penetrating radar; Packet switching; Peer to peer computing; Principal component analysis; Quality of service; Statistical analysis; Switches; Wireless networks; GPRS; PCA; user satisfaction;
fLanguage
English
Publisher
ieee
Conference_Titel
Fuzzy Systems and Knowledge Discovery, 2009. FSKD '09. Sixth International Conference on
Conference_Location
Tianjin
Print_ISBN
978-0-7695-3735-1
Type
conf
DOI
10.1109/FSKD.2009.482
Filename
5359059
Link To Document