Title :
Process Optimization Research on Baggage Transit System of Hub Airports
Author :
Hanwu, Ma ; Juan, Li
Author_Institution :
Sch. of Bus. Adm., Jiangsu Univ., Zhenjiang, China
Abstract :
After introducing the current situation of China´ s aviation industry and the characteristics of hub airports, based on the literature review of the process research of baggage transit system, this article firstly analyze the current process of transit passengers and baggage using the agility theory, then propose three main exited problems in the hub airports. To resolve these problems, three ways are used to improve the agility of baggage transit system. Finally come to the conclusion: establishing information-sharing platform based on integration of various airlines information, optimizing the process of baggage transit system, satisfying passengers´ demand as much as possible are three important ways to improve the efficiency and service level of hub airport.
Keywords :
airports; customer satisfaction; optimisation; travel industry; agility theory; airlines information; baggage transit system; hub airports; information sharing platform; passenger satisfaction; process optimization; transit passengers; Airports; Capacity planning; Counting circuits; Explosions; Industrial engineering; Information analysis; Information management; Innovation management; Inspection; Job shop scheduling; Baggage Transit System(BTS); agility; operation management; process;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on
Conference_Location :
Xi´an
Print_ISBN :
978-0-7695-3876-1
DOI :
10.1109/ICIII.2009.324