DocumentCode :
518962
Title :
Measuring the operational performance of international tourist hotels in Taiwan: A Simar and Wilson approach
Author :
Lu, Ching-Lung ; Hsiao, Ching-Kai ; Yang, Han-Ju
Author_Institution :
Dept. of Appl. Econ., Nat. Chung Hsing Univ., Taichung, Taiwan
fYear :
2010
fDate :
11-13 May 2010
Firstpage :
528
Lastpage :
532
Abstract :
This paper used data envelopment analysis (DEA) to evaluate the operational performance of international tourist hotels in Taiwan from 2003 to 2007 by combining operational and financial variables. In this paper an innovative DEA two-stage procedure proposed by Simar and Wilson was used. In the first stage, a DEA model was used to estimate the efficiency scores of hotels. While in the second stage, a bootstrap truncated regression was used to induce the drivers of efficiency. The regressions can be tested the roles played, respectively, by the factors of location, whether to join an international hotel chain, and the annual number of inbound tourists. Some implications of the results were deduced.
Keywords :
data envelopment analysis; hotel industry; regression analysis; travel industry; Simar and Wilson Approach; Taiwan; bootstrap truncated regression; data envelopment analysis; financial variables; inbound tourists; international hotel chain; international tourist hotels; operational performance; Data envelopment analysis; Econometrics; Environmental economics; Instruments; Mathematics; Productivity; Profitability; Quality of service; Statistics; Testing; bootstrap; international tourist hotels; operational performance; two-stage DEA;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on
Conference_Location :
Gyeongju
Print_ISBN :
978-1-4244-6982-6
Electronic_ISBN :
978-89-88678-17-6
Type :
conf
Filename :
5488559
Link To Document :
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