Extracting success factors for knowledge management organizational readiness assessment

Knowledge and its management are considered as a foundation for creating competitive advantages in organizations. However, most of large companies have allocated plenty of resources to knowledge management; implementing knowledge management projects in an organization requires essential organizational changes. Organizational readiness in knowledge management leads to successful implementation of these kinds of projects. In this paper, effective success factors of knowledge management are extracted from literature review on papers represented between 1997 and 2009. Then the success factors are prioritized with Delphi technique and categorized in 4 groups. Results are finalized by a panel of experts and effective and critical success factors of knowledge management are determined in each group.