Research of University Employment Management System Based on CRM

Author

Liu Bing ; Zhao Geng ; Su Yuan

Author_Institution

Sch. of Manage., Hebei Univ. of Technol., Tianjin, China

Volume

2

fYear

2010

fDate

11-12 May 2010

Firstpage

1059

Lastpage

1064

Abstract

The concept of customer relationship management (CRM) is introduced into university employment management system (UEMS) which is classified into two subsystems, namely, university employment guidance system (UEGS) and university graduates feedback system (UGFS). The theoretical models for these two subsystems are constructed and the systematic functions are analyzed to provide useful reference for the application of CRM in university employment system.

Keywords

customer relationship management; educational institutions; employment; human resource management; customer relationship management; university employment guidance system; university employment management system; university graduates feedback system; Automation; Conference management; Customer relationship management; Employment; Marketing and sales; Marketing management; Multimedia databases; Recruitment; Supply and demand; Technology management; CRM; employment management system; university;

fLanguage

English

Publisher

ieee

Conference_Titel

Intelligent Computation Technology and Automation (ICICTA), 2010 International Conference on

Conference_Location

Changsha

Print_ISBN

978-1-4244-7279-6

Electronic_ISBN

978-1-4244-7280-2

Type

conf

DOI

10.1109/ICICTA.2010.48

Filename

5522994