Title :
Research of University Employment Management System Based on CRM
Author :
Liu Bing ; Zhao Geng ; Su Yuan
Author_Institution :
Sch. of Manage., Hebei Univ. of Technol., Tianjin, China
Abstract :
The concept of customer relationship management (CRM) is introduced into university employment management system (UEMS) which is classified into two subsystems, namely, university employment guidance system (UEGS) and university graduates feedback system (UGFS). The theoretical models for these two subsystems are constructed and the systematic functions are analyzed to provide useful reference for the application of CRM in university employment system.
Keywords :
customer relationship management; educational institutions; employment; human resource management; customer relationship management; university employment guidance system; university employment management system; university graduates feedback system; Automation; Conference management; Customer relationship management; Employment; Marketing and sales; Marketing management; Multimedia databases; Recruitment; Supply and demand; Technology management; CRM; employment management system; university;
Conference_Titel :
Intelligent Computation Technology and Automation (ICICTA), 2010 International Conference on
Conference_Location :
Changsha
Print_ISBN :
978-1-4244-7279-6
Electronic_ISBN :
978-1-4244-7280-2
DOI :
10.1109/ICICTA.2010.48
