Title :
Benchmarking biomedical equipment maintenance in hospital authority (HA)
Author_Institution :
Hosp. Authority, Hong Kong, China
Abstract :
The aim of this study is to investigate possible performance management of equipment maintenance in HA by sharing externally verifiable metrics through benchmarking as well as by revealing systematic factors that determine maintenance expenditures through process models of operating performance. The performance model will match the service provider abilities to required service levels.
Keywords :
benchmark testing; biomedical engineering; biomedical equipment; health care; maintenance engineering; quality assurance; quality control; HA; benchmarking; biomedical equipment maintenance; equipment maintenance management; hospital authority; maintenance expenditure; operating performance; performance model; service provider;
Conference_Titel :
Appropriate Medical Technology for Developing Countries, 3rd IEE Seminar on
Conference_Location :
London
Print_ISBN :
978-1-84919-309-2
DOI :
10.1049/ic.2004.0683
