• DocumentCode
    536551
  • Title

    Research of Service Innovation in Logistics Enterprise Based on Supply and Demand Analysis

  • Author

    Yang, Haoxiong ; Li Cui ; Zhao, Zhao ; He, Mingke

  • Author_Institution
    Dept. Logistics Manage., Beijing Technol. & Bus. Univ., Beijing, China
  • fYear
    2010
  • fDate
    7-9 Nov. 2010
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    In recent years, China´s logistics enterprises are developing rapidly, however, at present most of the services provided by logistics enterprises cannot meet the personalized, diversified needs of customer´, and the profits are very low. This paper analyses the present situation and existing problems of logistics enterprises in China from the perspective of supply and demand and put forward the idea that we can guide and satisfy customers´ needs, and provide different services to form our own core competencies by logistics service innovation.
  • Keywords
    customer satisfaction; customer services; innovation management; logistics; profitability; supply and demand; customer needs; customer satisfaction; logistics enterprise; logistics service innovation; profit; supply and demand analysis; Companies; Logistics; Manufacturing; Technological innovation; Transportation; Warehousing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Product E-Service and E-Entertainment (ICEEE), 2010 International Conference on
  • Conference_Location
    Henan
  • Print_ISBN
    978-1-4244-7159-1
  • Type

    conf

  • DOI
    10.1109/ICEEE.2010.5660262
  • Filename
    5660262