Needs of older people and perceptions of experts to specify the CONFIDENCE system

Following the user-centred approach, semi-structured interviews of older people and focus groups of health and social care experts were organized in two stages. These aimed at identifying end-users´ needs and requirements for the ubiquitous care system to support older people´s independent living, the CONFIDENCE system. At the first stage, the results suggest four main user requirements derived from the data: easy to use, suitability, reliability and need for an alarm centre. At second stage, studies covered all parts of the system.