Title :
Analysis on the impact of IT capabilities of 3PL firms on logistics performance and financial performance
Author :
Yang, Jing ; Yuan, Lihong
Abstract :
Combination with IT applications in the third-party logistics enterprise, the composition of IT capabilities in the third-party logistics enterprise is theoretically analyzed, and the direct positive influence of IT capabilities of the third party logistics on its logistics performance is discussed, then the indirect positive influence of IT capabilities on its financial performance through the role of logistics performance is further theoretically analyzed. Based on the theoretical analysis, the conceptual model of the paper reflecting relations among IT capabilities, logistics performance and financial performance is put forward.
Keywords :
finance; logistics; 3PL firms; IT capabilities; financial performance; logistics performance; third party logistics enterprise; Customer satisfaction; Educational institutions; Humans; Logistics; Radiofrequency identification; Transportation; 3PL; IT capabilities; financial performance; logistics performance;
Conference_Titel :
Computer Research and Development (ICCRD), 2011 3rd International Conference on
Conference_Location :
Shanghai
Print_ISBN :
978-1-61284-839-6
DOI :
10.1109/ICCRD.2011.5763994