Preparedness and response new roles and responsibilities for IT

While historically focused on back office transactions, Information Technology and its ubiquitous presence are now part and parcel of the global business infrastructure and workflow processes. In an increasingly connected world, the need for seamless performance by technology, communication networks, databases and associated public and private processes is no longer a luxury, rather it is a necessity. As such preparedness and response, which at one time were viewed as a fringe roles for IT, is now the new mantra for success.