• DocumentCode
    548742
  • Title

    Suitability of e-business maturity models for digital economy

  • Author

    Morais, Elisabete Paulo ; Pires, José Adriano ; Goncalves, Ramiro

  • Author_Institution
    ESACT, Inst. Politec. de Braganca, Mirandela, Portugal
  • fYear
    2011
  • fDate
    15-18 June 2011
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    Companies today live in a context of cycles in which there is an increasingly competitive and shorter life cycles for products and services, such as requiring a deep knowledge of customers and suppliers. The electronic business is one way to structure all the processes of the organization supported by Information and Communication Technologies (ICT) that allow a direct connection with customers, business partners, employees and its own management. This paper is a reflection on whether the e-business maturity models will fit the new reality of electronic business, in which the social networks are turning into a “social business”.
  • Keywords
    customer relationship management; economics; electronic commerce; social networking (online); customers; digital economy; e-business maturity models; electronic business; information and communication technologies; social business; social networks; suppliers; Business; Computational modeling; World Wide Web; e-business; maturity; stages of grown; web 2.0;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Systems and Technologies (CISTI), 2011 6th Iberian Conference on
  • Conference_Location
    Chaves
  • Print_ISBN
    978-1-4577-1487-0
  • Type

    conf

  • Filename
    5974185