Assessing the usability of Web interfaces

Usability is a central concept in Human Computer Interaction (HCI) used to describe the quality of user interaction with a given interface measuring the effectiveness, efficiency and satisfaction with which they achieve their objectives. The usability evaluation aims to identify specific problems in the interface and is itself a process that can be applied using various methods and requires several activities. This article describes the methodology developed in the PAI, a project evaluating interface usability of the website of the secretary of a school of higher education through an analysis of recent developments in HCI, obtained by advanced digital research, particularly in with regard to usability evaluation techniques for Websites.