Title :
Citizen adoption of E-government services
Author :
Alateyah, Sulaiman ; Crowder, Richard M. ; Wills, Gary B.
Author_Institution :
Electron. & Comput. Sci., Univ. of Southampton, Southampton, UK
Abstract :
This paper considers the challenges that face the widespread adoption of E-government in Saudi Arabia. Will be using the Saudi Arabian experience as our main case study, E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. However, E-government has been implemented for a considerable time in developed countries. However E-government still faces many challenges to be implemented in developing countries such as Saudi Arabia. Adopting E-government among citizens is a big challenge that facing the government of Saudi Arabia.
Keywords :
Internet; government data processing; social aspects of automation; Saudi Arabian e-government services; citizen e-government services adoption; developed countries; developing countries; information and communications technology; stakeholders; Government; E-government; G2C; adoption; citizen;
Conference_Titel :
Information Society (i-Society), 2012 International Conference on
Conference_Location :
London
Print_ISBN :
978-1-4673-0838-0